Requirements-led pricing

Pricing shaped by the operationβ€”not just headcount

Use these starting points to understand the likely engagement level. Final pricing follows discovery and reflects the workflow, technology, migration, integration, training, and ongoing-management requirements.

Implementation & setup

A practical starting point for implementation

These packages apply to suitable platforms and scopes. Complex platforms, migrations, multi-location operations, and advanced integrations may require a custom proposal.

Starter

Starting at $599

Typically a solo operator or a 1–2 person team with a straightforward workflow.

A focused setup for a simple operating model with limited customization.

Typical scope

  • Account and business settings
  • Staff and basic job workflow setup
  • Quote and invoice configuration
  • Basic templates and core integrations
  • Initial training

Growth

Starting at $2,499

Typically a 6–15 person company with multiple workflows or greater operational complexity.

Implementation combined with deeper workflow design, configuration, and launch preparation.

Typical scope

  • Everything in Professional
  • Workflow and process consulting
  • Advanced configuration and multiple forms or templates
  • Appropriate data migration and team configuration
  • Reporting, advanced training, and launch support

Advanced / Enterprise

Custom quote

Typically a 15+ person, multi-location, migration-heavy, or otherwise complex environment.

A scoped engagement for advanced platforms, integrations, deployment requirements, or organizational change.

Typical scope

  • Discovery and requirements analysis
  • Process and platform architecture
  • Data migration and custom integrations
  • Deployment and change planning
  • Role-based training programs
Discuss the scope β†’

How scope is determined

Business size is useful context, not the pricing formula

A smaller company with complex workflows may need a more advanced engagement than a larger company with a simple operation.

  • Employees, users, and field technicians
  • Job volume and number of locations
  • Workflow and platform complexity
  • Forms, templates, automation, and integrations
  • Data migration and reporting requirements
  • Expected training and ongoing administration workload

Ongoing system management

Maintain and continuously improve the operating system

Each plan includes a defined monthly work allowance. Allowances do not roll over, larger projects require separate approval, and response expectations are documented in the engagement proposal.

Essential Management

Starting at $149/month

Typically a 1–2 person operation with a straightforward system.

Routine administration and minor upkeep for a stable operating setup.

Typical scope

  • Basic account administration
  • Staff and user changes
  • Minor configuration or template updates
  • Periodic system health review

Included allowance: Up to 1 hour of routine management work per month

Additional work is estimated and approved separately before it begins.

Managed Operations Pro

Starting at $599/month

Typically a 6–15 person company or a more complex operating environment.

Proactive system review, optimization, and a larger monthly change allowance.

Typical scope

  • Everything in Managed Operations
  • Workflow and automation optimization
  • Reporting improvements
  • Monthly operational and system review
  • Proactive recommendations and priority scheduling

Included allowance: Up to 4 hours of routine management work per month

Additional work is estimated and approved separately before it begins.

Advanced Managed Operations

Custom quote

Typically a 15+ person, multi-location, integration-heavy, or otherwise complex operation.

A custom managed engagement covering the agreed operational and technology environment.

Typical scope

  • Platform administration and operational consulting
  • Automation and integration management
  • Reporting and process improvement
  • Vendor coordination
  • Strategic technology planning

Included allowance: A defined monthly allowance is established in the proposal

Custom development and work outside the agreed allowance are scoped separately.

Discuss the scope β†’

Clear responsibilities

Product support and managed operations are different

The software vendor supports the product. HVACOpsHQ manages and improves how your business uses it.

Vendor technical support

Product defects, login or account problems, outages, and questions about how a native feature works.

HVACOpsHQ managed operations

Workflow configuration, employee changes, forms, automation, reporting, integrations, training, and continuous operational improvement.

Additional professional services

Engage focused expertise independently

Standalone consulting, training, automation, integration, and development can be scoped separately from implementation or monthly management.

Consulting

Starting at $150/hour

For focused software selection, operational analysis, or advisory work outside a package.

Requirements-led guidance tied to the business need and current workflow.

Typical scope

  • Software selection
  • Operational analysis
  • Requirements and workflow guidance

Training

Starting at $150/hour

For role-specific training outside an implementation package.

Practical training based on the team's actual workflow and responsibilities.

Typical scope

  • Role-specific preparation
  • Workflow-based instruction
  • Focused reinforcement

Automation & Integration

$150–$200/hour

For integrations and automations with a clearly defined operational purpose.

Hourly or project pricing is selected according to scope and delivery risk.

Typical scope

  • Workflow automation
  • System integrations
  • Testing and operational documentation

Custom Development

Custom quote

For a defined need that existing process, configuration, or software cannot address cleanly.

Custom applications, internal tools, dashboards, middleware, APIs, or supported extensions are quoted by scope.

Typical scope

  • Requirements and technical scope
  • Project-based delivery plan
  • Testing and documentation
Discuss the scope β†’

All prices are starting points in USD and exclude software subscription fees and vendor charges. A consultation confirms platform fit, scope, inclusions, timeline, and final price before work begins.

Next step

Discuss the right level of support

Start with the operating problem, current technology, and the outcome the business needs. HVACOpsHQ will identify the appropriate service and scope.